Collection and Delivery
Simply contact us and we will collect your ironing from your home or work place. Ironing is returned within 24 – 48 hours depending upon how many items and availability Our free collection and delivery is standard, however if you are unavailable on the agreed day and time for collection or returns, a charge of £2 per additional trip will be made.
Service
Shirts and tops with collars, trousers, skirts and dresses are returned on hangers with covers. All other items will be professional folded and returned in a clean laundry bag.
Payment
We accept cash or cheque and provide an itemised receipt for your records. PAYMENT TERMS: Payment strictly upon return of ironing. A surcharge of 10% will apply to invoices outstanding for 14 days or more. Cheques can be posted to us, please contact us for details.
Peace of mind
We abide by the ‘garment care’ policy on your items, and make sure all dark fabrics are ironed on the reverse to avoid any possibility of the fabrics developing a shiny surface, we also have a strict no smoking policy to ensure your laundry is returned fresh as well as crease free. Starch and fragrant ironing water will only be used at your request to avoid any skin irritation.
In the unlikely event of any garments being damaged we will compensate to a maximum £50 per item.
Any worn or shiny items you include with your load will be returned un-ironed to avoid any misunderstanding regarding liability for damage.